CustomerHD has been operating on premise and work from home services in Raleigh since 2017. CustomerHD become one of the fastest growing companies in the country eventually rising to #511 on the INC 5000 list of Fastest Growing Companies.
In our Raleigh location, we offer:
CX Consulting & AI Consulting – Guiding overall customer experience strategy and leveraging AI innovations.
Workforce Management, Training & Development, and Quality Assurance Management – Ensuring efficient and effective support operations.
Knowledge Base Creation, Data Services & Reporting, and Customer Journey & Agent Experience Mapping – Supporting customer insights and process optimization.
Process Workflow Mapping & Automation, and Reputation Analysis & Improvement Strategies – Driving operational efficiency and enhancing brand trust.
Raleigh is a customer service hub because it blends education, talent, affordability, and tech innovation.
Raleigh has one of the fastest-growing job markets in the U.S. (especially in tech, healthcare, and financial services).
The city offers a lower cost of living and business costs than cities like New York, Boston, or San Francisco.
We also operate in other regions of the world. Check them out:
“I have worked with this team inside and out, they have always been a true partner to their clients as a core tenant of how they do business. We would not be where we are today if not for their continued willingness to develop and evolve with us as a company and partner. Kick ass and world class.”
“CustomerHD is an excellent extension of our brand! They do everything from creating content to executing support to helping our internal team prepare for product launches.”
“My favorite thing about partnering with CHD is the partnership from top to bottom of the organization structure. I like how CHD takes ownership of coaching their employees.”
