Provide instant, personalized responses through our AI chat and process automation technology. Chatbots can be available to your customers 24/7.
We Choose to Focus on Intelligence,
both Human and Artificial.
People (Pi) + Artificial (Ai) = intelli²
We offer a hybrid evolution where our pioneers steer AI decisions to leverage technology with the sole purpose of efficiency, customer delight and cost effectiveness. All doing it ethically and transparently.
Nearshore is closer than you think.
We get it; the terms offshore and nearshore can be scary. We’re here to help ease your mind. Our nearshore solution is Belize—a beautiful country in the tropics where English is the official language. We love providing opportunities to this already humble and charitable culture.
Raleigh, NC, USA
Belize City, Belize
intelli² solutions are built for specific outcomes
Quality Assurance
Evaluate every customer interaction instantly. Our AI‑powered reviews ensure top‑quality service and highlight areas for improvement, helping you optimize your operations.
Voice Agent
Our conversational AI can handle all kinds of customer questions, queries, and policy information, saving your staff time and increasing operational efficiency.
Sentiment and Agent Assist
This is our Emotion AI for Customer Intelligence product. It is basically agent assist on steroids. Agents receive real time analytics and automated transcription to enhance every interaction ‑ calls, chats, and emails. Supervisors get a live view of agent performance metrics, enabling immediate coaching and boosting customer satisfaction.
Training Creation
Improve your training content by using our training platform, which uses AI to take training content and formats the material in a way that is designed for adult learning.
People Helping
People
Our entire team here exists to support you in your mission; whatever that may be. Our leadership team has over 50 years of combined experience in the support space across all kinds of industries. We’re here to help you get better at what you do.
People Helping
Customers
The most important part of what we do is the people. It’s easy to forget that support reps are humans supporting others. We encourage our team to treat your customers the way they’d interact with their loved ones. Each interaction is our chance to make a small difference.
People Helping
Clients
Early on we realized we had a responsibility to make a difference not only to our people and to yours, but also to the community. Outside of our non‑profit clients, we partner with charitable organizations including local food drives, Habitat For Humanity, Freedom United, and more.
What our clients are saying.
