To continue to offer valuable and flexible solutions for our partners, we stood up our first international facility in Belize. We acquired a leadership team that had been working together for over 10 years.
Since starting our Belize team in 2021, we have grown quickly where we now service over a 35 partners in two locations with room to grow.
We believe we can make a difference not only in the lives of our employees and their families, but also in the country. We’re partnering closely with the government to be the first official employer to hire people with disabilities.
We are building teams and centers for U.S. based clients from the ground up establishing values and culture to recruit and retain key team members who help drive long‐term, incredible customer experience for companies. We have proven this model works stateside and are proving that we can do it globally. Our goal has been to be the best contact center in Belize, where we can attract and retain the best talent in the area and develop them into an amazing team.
We set our eyes on Belize to continue delivering on both of our missions: happy team members, happy clients. We believe we can make a difference not only in the lives of our employees and their families, but also in the country. We’re partnering closely with the government to be the first official employer to hire people with disabilities. We’re also covering the cost of internet or travel for our team members to reduce financial burden and to ensure consistent coverage. We’re getting creative in ways that we can enrich the lives and culture of Belize.
Belize is a small Central American country a mere two hours from Dallas and Atlanta Metro Airports.
The people are servants at heart. We have always believed that to do great customer support you must have a heart of to serve first… all else can be taught. Belizeans have a history and story that is born out of service to one another and it shows in their work ethic.
We also operate in other regions of the world. Check them out:
“I have worked with this team inside and out, they have always been a true partner to their clients as a core tenant of how they do business. We would not be where we are today if not for their continued willingness to develop and evolve with us as a company and partner. Kick ass and world class.”
“CustomerHD is an excellent extension of our brand! They do everything from creating content to executing support to helping our internal team prepare for product launches.”
“My favorite thing about partnering with CHD is the partnership from top to bottom of the organization structure. I like how CHD takes ownership of coaching their employees.”
